Services
What we build.
Seven ways we help businesses put AI and software to work, starting with the workflows costing you the most time.
Flagship Service
AI agents built around real workflows.
We design and build AI agents and automation that take on the repetitive parts of your operations: research, classification, drafting, routing, scheduling, and system updates, while keeping people in control of decisions that need judgment.
Capabilities
- Multi-step agent workflowsAgents that carry a task through several stages (read, classify, retrieve, draft, act) instead of a single prompt and response.
- AI customer support assistantsAssistants that answer common questions from your documentation and systems, and hand off to a human for anything outside their scope.
- Lead qualification & intakeAutomated first-pass review of inbound leads or intake requests, with routing based on fit, urgency, or service line.
- Scheduling & intake automationWorkflows that move a request from first contact to a booked appointment, checking availability and confirming details.
- Document processing & data extractionPulling structured data out of forms, PDFs, and emails and delivering it to the systems that need it.
- Internal knowledge assistantsSearch and Q&A over your internal documentation so staff can find answers without digging through folders.
- CRM & back-office automationKeeping CRM records, tickets, and internal trackers updated automatically as work moves through your pipeline.
- Human-in-the-loop systemsApproval steps and review queues built in wherever a decision has real consequences. Nothing acts unsupervised by default.
Flagship Service
AI agents built around real workflows.
We design and build AI agents and automation that take on the repetitive parts of your operations: research, classification, drafting, routing, scheduling, and system updates, while keeping people in control of decisions that need judgment.
Capabilities
- Multi-step agent workflowsAgents that carry a task through several stages (read, classify, retrieve, draft, act) instead of a single prompt and response.
- AI customer support assistantsAssistants that answer common questions from your documentation and systems, and hand off to a human for anything outside their scope.
- Lead qualification & intakeAutomated first-pass review of inbound leads or intake requests, with routing based on fit, urgency, or service line.
- Scheduling & intake automationWorkflows that move a request from first contact to a booked appointment, checking availability and confirming details.
- Document processing & data extractionPulling structured data out of forms, PDFs, and emails and delivering it to the systems that need it.
- Internal knowledge assistantsSearch and Q&A over your internal documentation so staff can find answers without digging through folders.
- CRM & back-office automationKeeping CRM records, tickets, and internal trackers updated automatically as work moves through your pipeline.
- Human-in-the-loop systemsApproval steps and review queues built in wherever a decision has real consequences. Nothing acts unsupervised by default.
Service
AI, built into what you already use.
We integrate large language models and retrieval systems directly into your existing applications, so AI capability shows up inside the tools your team and customers already work in.
Capabilities
- LLM integrationConnecting language models to your application logic, APIs, and data.
- Retrieval-augmented generation (RAG)Search and knowledge retrieval so responses are grounded in your actual documents and records, not general knowledge alone.
- AI-powered searchNatural-language search across product catalogs, documentation, or internal knowledge bases.
- AI copilotsIn-product assistants that help users complete tasks inside a dashboard, portal, or internal tool.
- Existing-system AI integrationAdding AI features to software you already have, rather than replacing it with something new.
Service
Software built around your business, not the other way around.
We design and build web applications, internal tools, and portals when off-the-shelf software no longer fits how your team works.
Capabilities
- Web applicationsCustomer-facing and internal web applications built for your workflow.
- Internal tools & dashboardsPurpose-built tools that replace spreadsheets, email chains, and manual tracking.
- PortalsClient, patient, or partner portals with the right access controls for each user type.
- Workflow systemsSoftware that mirrors the stages your work actually moves through, with status and handoffs built in.
- Enterprise applicationsLine-of-business applications that connect to the systems your teams already depend on.
Service
From idea to a product you can put in front of users.
We help founders and teams take a SaaS or MVP concept through discovery, architecture, UX, and development to a version worth launching.
Capabilities
- DiscoveryClarifying the core problem, users, and the smallest version worth building.
- ArchitectureA technical foundation that supports the MVP without over-building for scale you don't have yet.
- UXInterface design focused on the core workflow, not every possible feature.
- DevelopmentBuilding the product with a stack chosen for your team's constraints and future plans.
- Launch & iterationGetting the first version live and adjusting based on real usage.
Service
Legacy software, brought current without starting over.
We modernize applications that have become difficult to maintain, slow to change, or costly to run, often without a full rebuild.
Capabilities
- Legacy application modernizationIncremental modernization of systems that are still core to the business.
- Front-end modernizationRebuilding outdated interfaces on a current framework without disrupting the backend.
- Architecture improvementsRestructuring how a system is built so it's easier to extend and maintain.
- PerformanceIdentifying and resolving the specific causes of slow or unreliable behavior.
- API modernizationUpdating how systems talk to each other so new integrations are easier to add.
Service
Systems that are supposed to talk to each other, actually talking to each other.
We connect CRMs, payment systems, cloud platforms, and internal software so data moves automatically instead of being re-entered by hand.
Capabilities
- CRM integrationsKeeping CRM data in sync with the other systems it needs to connect to.
- Payment system integrationConnecting billing and payment platforms to your operational systems.
- Cloud service integrationWorking with AWS, Azure, GCP, and related managed services.
- Business API integrationConnecting third-party business tools through their APIs.
- Internal system connectivityLinking internal tools that currently require manual data transfer between them.
Service
An outside technical read before you commit resources.
We provide architecture reviews, technology selection, and AI opportunity assessments for teams that need an experienced outside perspective before committing to a direction.
Capabilities
- Architecture reviewsAn outside assessment of your current system's structure, risks, and technical debt.
- Technology selectionEvaluating frameworks, platforms, and vendors against your actual constraints.
- AI opportunity assessmentIdentifying where AI and automation would realistically help, and where they wouldn't.
- Modernization planningA sequenced plan for updating legacy systems without excessive risk.
- Engineering strategy & MVP planningTechnical direction for teams scoping a new product or initiative.
Have a workflow, system, or idea to discuss?
Every engagement is scoped around the problem, systems involved, and desired outcome.